All incidents / AIA-025

Atlassian MCP: malicious support ticket could make an internal user's AI action leak data, per Cato Networks (PoC)

ID
AIA-025
Category
AI AI agent incident
Disclosed
2025-06
Systems
Atlassian MCP / Jira Service Management
Harm type
Prompt injection / data leak
Status
reported
Reported by the source as a proof of concept; no vendor fix statement recorded.

Summary

Cato CTRL described a proof of concept in which an external user "submits a malicious support ticket" and an internal user then "invokes an MCP-connected AI action," which breaks the boundary between external and internal users.

Controls

Controls that could prevent, detect, or support recovery from this kind of failure. Mappings are editorial judgments made by the method, not findings about what any party should have done.

NIST AI RMF

NIST SP 800-53

Human-approval (JCR) checkpoint

yes: writing internal data back into the attacker's ticket (externally visible)

Sources

Corrections

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